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Line ‘Em Up: The Secret to Hiring Is Gaining Massive Business Efficiency First
Imagine if Henry Ford had tried to create massive efficiency within the automotive industry, and just hired people, before he started building assembly lines. It would have been a disaster. At that point, one of the greatest innovations of the 20th Century becomes just another Hindenburg disaster.
Yet, law firms try to do this all the time! They onboard staff and associates without any sort of processes or workflows in place. That’s part of the reason why law firms, especially small law firms, tend to shy away from the hiring process: they’ve had bad experiences — because they can’t effectively onboard new employees, because those new employees are dropped into the middle of a hurricane.
Imagine now a world in which you built the assembly line first. As a solo or small firm business owner, you too should add the processes before you hire. And, in the process of doing so, you will also ramp up your own personal efficiency. What will then happen is that, when you hire, your new employees will enter an extremely efficient environment, and can learn via the processes you’ve established. That helps your clients by offering a more consistent service; but, it also helps you to keep your employees in line, and reduces the potential for malpractice. Keep the assembly line moving.
So, to review: Step 1 – Generate maximum efficiency; Step 2 – Hire. If you do it in that order, you’ll also have a much better handle on what you can expect from your staff, in terms of revenue generation. That way, each of your staff members will become reliable profit centers for you moving forward.
. . .
If you need help managing the precursors to hiring effectively, we can assist.
The Wyoming State Bar offers free law practice management consulting services through Red Cave Law Firm Consulting.
To request a consult, visit the Wyoming State Bar’s law practice management page, and start running your law firm like a business.
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