May 22, 2020 – Bad Review? Bad Response? Bad Idea! Ethically Managing Your Online Reputation

May 22, 2020 - CLE

Sponsored by CLESeminars.com

Date: May 22, 2020
Time: 11:00 a.m. – 12:20 p.m. (Mountain Time)
Cost: $62.50
Credit Approval: 1 CLE Credit including 1 Ethics Credit

Whether you choose to be online or not (and you should be online), your clients will write you reviews. Unfortunately, angry clients are much more likely to write about you than happy clients. This webinar will explore the ethical and practical issues surrounding getting good reviews as well as discuss how you should respond when someone bashes you online. Lawyers have been disciplined for their responses to online reviews. Learn from their mistakes!

Faculty
Jennifer Ellis is an ethics and legal malpractice attorney with the Philadelphia personal injury firm of Lowenthal & Abrams. She also manages the firm’s online presence. Jennifer is a frequent author and nationally recognized speaker, about legal ethics, social media, law firm technology, law practice management, websites, and marketing. Jennifer wrote the book “Wordpress in One Hour for Lawyers and the social Media chapter for the book “Solo and Small Firm Legal Technology Guide” – both published by the ABA’s Law Practice Division.

Daniel Siegel wears two hats–he is a practicing attorney in Pennsylvania and a full-time technology consultant. As an attorney, Dan focuses his practice on trial and appellate court writing; he also handles workers’ compensation matters and serves as a “second chair” for attorneys – working on the matters that keep them up at night. He is also a is a frequent author and nationally recognized speaker, about legal ethics, social media, law firm technology, law practice management, and mobile computing for lawyers. Dan wrote, or co-wrote, “How to do more in Less Time,” “The Lawyer’s Guide to LexisNexis CaseMap” and “Checklists for Lawyers,” among other books, all for the ABA Law Practice Division.